11.02.2022 | Strategi & ledelse
Elizabeth Stokoe: Effective conversations
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Listen to this episode where we discuss how to reduce the interactional burden to make our conversations as frictionless as possible.
In this podcast episode, hosts Katrina Marshall Dyrting and Stig Albertsen are exploring how British professor Elizabeth Stokoe’s research and experience could be applied to better understand and change conversations.
Stokoe is a is a scientist and Professor of Social Interaction at Loughborough University where shy also studies conversation analysis.
Key topics covered are our ability to predict the way a conversation is going to go, the way that one word can change an entire conversation, mapping conversations to better understand which parts of them work less well and the importance of “recipient design” in shaping great conversations.
Listen to the episode and the podcast series here.
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