ISO 9001:2015 Foundation course

About the course

This course is aimed broadly at employees who work with building, implementing and maintaining quality management systems based on the requirements of ISO 9001.

The course also provides the necessary basic knowledge for you to participate in the IRCA certified Lead Auditor course in quality management.

In this course you will learn about:

• The requirements of ISO 9001
  • What are the requirements and how should they be interpreted?
• Quality principles and concepts:
• Plan-Do-Check-Act circles (PDCA)
• Commonly used quality management terms and definitions
• The 7 Quality Principles
• Process orientation applied in a quality management system
• The link between quality management and customer satisfaction

Target audience:

The course is aimed at employees with limited knowledge of the ISO 9001 standard and/or those who:

• Implement the requirements of the standard
• Must conduct internal audits of quality management systems
• Must participate in the maintenance of the company's quality management system
• Will attend IRCA certified Lead Auditor course in quality management

Output of the training:

After the course you will be able to:

• Define the quality principles and understand how they contribute to organizational performance
• Outline the basic structure of the ISO 9001 standard
• Outline the concepts of process orientation

Describe the intention of the ISO 9001 requirements