Business and Technology Insights from the 2021 State of Supply Chain Execution Report
In this report, you will get insights into the thinking of logistics executives into the e-commerce growth picture. You will also observe that shippers and LSPs are renewing themselves to address the prevailing trends of customer-first and omni-channel.
Customer centricity, e-commerce, Direct-to-Consumer (D2C), and the risk of financial peril are propelling shippers (manufacturers and retailers) and logistics service providers (LSPs) to digitally transform. 2020 and the first half of 2021 saw an acceleration in many emerging digital trends pre-dating the pandemic.
Today we are releasing the results from the 2021 State of Supply Chain Execution Report, which provides the latest market insights around:
- Will e-commerce growth brought on by the COVID-19 pandemic continue?
- What are the biggest supply chain execution/logistics challenges facing shippers and LSPs?
- Which technologies are getting attention and investments?
Our survey questions were focused on four areas: E-commerce, Risk and Resiliency, Technology and Innovation, and Collaboration and Change Management. We partnered with Reuters Events Supply Chain to interview close to 600 supply chain professionals from around the world and they were surveyed between May and June 2021 for this report.
